a. This program is currently piloting only in the Netherlands. We are hoping to extend our take-back program to other regions soon.
b. You can only return your Wearebasics items. We do not accept other brands and they will not be rewarded for returns.
c. Take back program allows you to return your pre-loved Wearebasics for free. Please use the Contact Us form to return your items.
d. If you would like to return your pre-loved Wearebasics, please contact us with your order number, the item you would like to return (size, color and the model) and we will get back to you with your shipping label.
e. Please return the items after washing.
f. Each returned item currently has a store credit value to make your next subscription and/or purchase cheaper. You will be issued a store credit value of the below amounts for each respective item:
T-shirt – EUR 5
Long sleeve – EUR 7
Crewneck – EUR 10
Hoodie – EUR 12.5